At Coluxe, we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://www.coluxe.com, engage with our WhatsApp service, or make purchases from us.

By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information:

• Personal Information: When you register on our website, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  
• Usage Data: We gather information about your interactions with our website, including IP addresses, browser types, device information, and browsing patterns, to enhance user experience and site performance.
  
• Cookies: Our website uses cookies to personalize your experience, analyze site traffic, and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities of the site.

How We Use Your Information

We utilize your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and delivery.
  
• Customer Support: To respond to your inquiries and provide assistance.
  
• Marketing Communications: To send promotional emails, newsletters, and offers, provided you have opted in to receive them.
  
• Website Improvement: To analyze usage patterns and improve our website's content and functionality.
  
• Legal Compliance: To comply with legal obligations and resolve disputes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies, under strict confidentiality agreements.

Your Rights

You have the right to:

• Access: Request copies of your personal data.
  
• Rectification: Correct any inaccuracies in your personal data.
  
• Erasure: Request the deletion of your personal data, subject to certain conditions.
  
• Opt-Out: Unsubscribe from marketing communications at any time.
  

To exercise these rights, please contact us at +91 9289964349.

Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Coluxe Private LimitedA 11/1,

First Floor, Vasant Vihar,

New Delhi – 110057

Email: connect@coluxe.com

Phone: +91 9289964349